We use 4PX, YunExpress, YANWEN service to ship. It usually takes 6-10 business days for your package to be delivered in the continental US. *Please see our shipping policy for more details.

ROSESELSA provides a straightforward, hassle-free warranty. Contact us at global-support@roseselsa.com with your order receipt for confirmation. *This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.

Get a full refund when you return your undamaged products within 30 days and for any reason. Once the item arrives back at the ROSESELSA warehouse for inspection, the refund process will begin. *See our refund policy for more details about a smooth refund process.

Our dedicated customer service team resolves any issue swiftly. If you have any questions or concerns, feel free to contact us at global-support@roseselsa.com.